24/7 family violence
response phone line
1800 015 188

Supporting women and children to live free from family violence.

safe steps is Victoria's 24/7 family violence support service.

Respond

Respond

We assist women and their children experiencing family violence through our 24/7 phone line and specialist support services.

Recover

Recover

We help family violence survivors overcome trauma and thrive in lives free from violence.

Prevent

Prevent

We work towards a community free from family violence through education and social change initiatives.

Understanding family violence

Sharing survivor stories

Throughout the 16 Days of Activism Against Gender-Based Violence, safe steps is sharing the stories of some of our Survivor Advocates - women who have used their personal experiences of family violence to raise community awareness and drive systemic change.

Ceri's story

Ceri's story

"Hopefully, by showing how far I have come in five years, I can give some women the self-confidence and strength to know that they can get out too, to know that you can live happy and free from violence."

Lynette's story

Lynette's story

"I feel like I have gotten my voice back... I always felt at a loss of words to try and explain it. But now I have the tools to be able to tell my story."

Carol's story

Carol's story

"One day, a friend showed me a family violence website to look at... I read it and I was shocked because it described my husband perfectly."