24/7 family violence
response phone line
1800 015 188

Supporting women and children to live free from family violence.

safe steps is Victoria's 24/7 family violence support service.

Respond

Respond

We assist women and their children experiencing family violence through our 24/7 phone line and specialist support services.

Recover

Recover

We help family violence survivors overcome trauma and thrive in lives free from violence.

Prevent

Prevent

We work towards a community free from family violence through education and social change initiatives.

Understanding family violence

Survivor stories

Real women sharing their real stories of overcoming family violence.

Ceri's story

Ceri's story

"Hopefully, by showing how far I have come in five years, I can give some women the self-confidence and strength to know that they can get out too, to know that you can live happy and free from violence."

Lynette's story

Lynette's story

"I feel like I have gotten my voice back... I always felt at a loss of words to try and explain it. But now I have the tools to be able to tell my story."

Carol's story

Carol's story

"One day, a friend showed me a family violence website to look at... I read it and I was shocked because it described my husband perfectly."