24/7 family violence
response phone line
1800 015 188

safe steps Family Violence Response Centre is Victoria’s state-wide 24/7 service for women and their children experiencing family violence. We are the central point of contact for the specialist family violence service system across Victoria, providing immediate support, risk assessments, safety planning, emergency accommodation, information, advocacy and referrals to women and children experiencing abuse.

safe steps is currently recruiting for the following positions. Click the arrows for position details.

Family Violence Case Manager
  • How would you like the opportunity to be at the centre of the biggest change in the family violence sector in Australia’s history? Here’s your chance to contribute to the elimination of the biggest scourge of our time – violence against women and children
  • Part time position available- Sunday to Wednesday 8:30am -5pm (.08 FTE)
  • $36.59 per hour plus super and generous salary packaging available
  • North Melbourne location

safe steps Family Violence Response Centre is the state-wide 24/7 service for women and children experiencing violence providing immediate support, information, advocacy, referral and emergency accommodation. safe steps is the central point of contact for the specialist family violence service system across Victoria.

This is an outstanding opportunity to make a real difference at the centre of the biggest changes in the family violence sector in Australia’s history. You will be working in a feminist organisation with supportive and friendly colleagues and managers that are committed both to ending family violence and your ongoing development.

This unique position:

  • Provides short term case management over the telephone to clients experiencing family violence
  • Maintains daily contact with clients over a 2 to 10 day period
  • Walks alongside women and children to assist them in navigating the family violence system by liaising with, advocating for, assisting with referrals and securing access to appropriate support agencies such as legal, medical and accommodation
  • Identifies and assesses for additional needs and secures access to the services and pathways required by clients
  • Maintains a case-load of clients

You will have experience in working in the family violence, mental health, housing or drug and alcohol sectors as well as experience in case management. You are client focused, working efficiently and accurately in a fast paced environment and love working in a team environment.

safe steps has an Equal Opportunity Exemption and applications for this role are open to female candidates only under Section 28 of the Equal Opportunity Act 2010. Applications for this role are open to female candidates only. Women with a disability, Indigenous women and women from culturally and linguistically diverse backgrounds are encouraged to apply.

All offers of employment are subject to satisfactory background checks including a National Police Check (including an international police check if resided continuously in an overseas country for 12 months or more in the last ten years), Working with Children Check, disclosure of previous or current disciplinary action, referee checks, proof of eligibility to work in Australia and qualification checks.

Apply for this position by submitting your CV by 9am on 2nd July 2018 to careers@safesteps.org.au. For further information, contact p&c@safesteps.org.au.

Click here to view a full position description.

Crisis Support Advocate - High Risk Specialist
  • Position based in North Melbourne – close to public transport
  • $35.35 per hour
  • Full time position: Monday to Friday 8:30am – 5:00pm
  • Generous salary packaging available

safe steps Family Violence Response Centre is the state-wide 24/7 service for women and children experiencing violence providing immediate support, information, advocacy, referral and emergency accommodation. safe steps is the central point of contact for the specialist family violence service system across Victoria.

This is an outstanding opportunity to make a real difference at the centre of the biggest changes in the family violence sector in Australia’s history. You will be working in a feminist organisation with supportive and friendly colleagues and managers that are committed both to ending family violence and your ongoing development.

The role:

  • Provide a telephone crisis response and support service to women and children who have experienced family violence
  • Assist women and children to determine their options, identify relevant service pathways and advocate for required support
  • Develop family case plans and conduct risk and needs assessments

You will have experience in working in the family violence, mental health, housing or drug and alcohol sectors as well as experience in conducting assessments. You are client focused, working efficiently and accurately in a fast paced environment and love working in a team environment

safe steps has an Equal Opportunity Exemption and applications for this role are open to female candidates only under Section 28 of the Equal Opportunity Act 2010. Women with a disability, Indigenous women and women from culturally and linguistically diverse backgrounds are encouraged to apply.

All offers of employment are subject to satisfactory background checks including a National Police Check (including an international police check if resided continuously in an overseas country for 12 months or more in the last ten years), Working with Children Check, disclosure of previous or current disciplinary action, referee checks, proof of eligibility to work in Australia and qualification checks.

Apply for this position by submitting your CV by 9am Monday 25th June 2018 to careers@safesteps.org.au. For further information or a copy of the position description, contact Gabriella on 03 9928 984 or email gabriella.d@safesteps.org.au.

Overnight Crisis Support Advocates
  • How would you like the opportunity to be at the centre of the biggest change in the family violence sector in Australia’s history? Here’s your chance to contribute to the elimination of the biggest scourge of our time – violence against women and children
  • 2 overnight positions available
  • $35.35 per hour plus penalties, super and generous salary packaging available
  • Position based in North Melbourne

safe steps Family Violence Response Centre is the state-wide 24/7 service for women and children experiencing violence providing immediate support, information, advocacy, referral and emergency accommodation. safe steps is the central point of contact for the specialist family violence service system across Victoria.

This is an outstanding opportunity to make a real difference at the centre of the biggest changes in the family violence sector in Australia’s history. You will be working in a feminist organisation with supportive and friendly colleagues and managers that are committed both to ending family violence and your ongoing development.

Positions available:

  • Position 1: Sunday to Tuesday 9pm to 7am (1 hour break) 54 hours per fortnight
  • Position 2: Flexi worker position – work a minimum of 54 hours per fortnight. You will be given at least a 2 week notification of your hours of work.

These positions:

  • Provide a telephone crisis response and support service to women and children who have experienced family violence
  • Assist women and children to determine their options, identify relevant service pathways and advocate for required support
  • Develop family case plans and conduct risk and needs assessments

You will have experience in working in the family violence, mental health, housing or drug and alcohol sectors as well as experience in conducting assessments. You are client focused, working efficiently and accurately in a fast paced environment and love working in a team environment.

safe steps has an Equal Opportunity Exemption and applications for this role are open to female candidates only under Section 28 of the Equal Opportunity Act 2010. Women with a disability, Indigenous women and women from culturally and linguistically diverse backgrounds are encouraged to apply.

All offers of employment are subject to satisfactory background checks including a National Police Check (including an international police check if resided continuously in an overseas country for 12 months or more in the last ten years), Working with Children Check, disclosure of previous or current disciplinary action, referee checks, proof of eligibility to work in Australia and qualification checks.

Apply for this position by submitting your CV by 9am Monday 25th June 2018 to careers@safesteps.org.au. For further information, contact Gabriella Da Campo on 03 9928 9600 or careers@safesteps.org.au.

Click here to view a position description.

Crisis Support Advocate - 8:30am to 5:00pm
  • Position based in North Melbourne – close to public transport
  • $35.35 per hour
  • full time – Monday to Friday 8:30am to 5:00pm  76 hours per fortnight
  • Generous salary packaging available

safe steps Family Violence Response Centre is the state-wide 24/7 service for women and children experiencing violence providing immediate support, information, advocacy, referral and emergency accommodation. safe steps is the central point of contact for the specialist family violence service system across Victoria.

This is an outstanding opportunity to make a real difference at the centre of the biggest changes in the family violence sector in Australia’s history. You will be working in a feminist organisation with supportive and friendly colleagues and managers that are committed both to ending family violence and your ongoing development.

 The role:

  • Provide a telephone crisis response and support service to women and children who have experienced family violence
  • Assist women and children to determine their options, identify relevant service pathways and advocate for required support
  • Develop family case plans and conduct risk and needs assessments

You will have experience in working in the family violence, mental health, housing or drug and alcohol sectors as well as experience in conducting assessments. You are client focused, working efficiently and accurately in a fast paced environment and love working in a team environment.

safe steps has an Equal Opportunity Exemption and applications for this role are open to female candidates only under Section 28 of the Equal Opportunity Act 2010. Women with a disability, Indigenous women and women from culturally and linguistically diverse backgrounds are encouraged to apply.

All offers of employment are subject to satisfactory background checks including a National Police Check (including an international police check if resided continuously in an overseas country for 12 months or more in the last ten years), Working with Children Check, disclosure of previous or current disciplinary action, referee checks, proof of eligibility to work in Australia and qualification checks.

Apply for this position by submitting your CV by 9am Monday 18th June 2018 to careers@safesteps.org.au. For further information, contact Gabriella D on 03 9928 984 or email careers@safesteps.org.au.

Click here for a full position description.