24/7 family violence
response phone line
1800 015 188

Our vision is to eliminate family violence.

safe steps Family Violence Response Centre is Victoria’s statewide first response service for women, young people and children experiencing family violence.

We are committed to ensuring all women and children are able to live free from abuse – our ultimate goal is the elimination of family violence. We work towards this through a respond-recover-prevent framework.

RESPOND: We empower women, young people and children experiencing family violence and secure their safety by providing:

RECOVER: We support family violence survivors to overcome trauma so they can thrive in their communities and live free from violence by providing:

PREVENT: We work towards a community free from family violence through education, system reforms and social change initiatives.

safe steps’ core values inform all that we do. We are:

  • Courageous
  • Feminist*
  • Empowering
  • Ethical
  • Respectful
  • Reflective

*Feminism is the advocacy of women’s rights on the grounds of political, social and economic equality with men.

Click here to view the safe steps Strategic Plan.

safe steps Family Violence Response Centre is supported by the State Government of Victoria.