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24/7 family violence response phone line 1800 015 188

What is safe steps?

safe steps is Victoria’s 24/7 family violence response centre. 

We provide specialist support services for anyone in Victoria who is experiencing or afraid of family violence. 

Our services include:

  • Information and referral
  • Crisis response
  • Specialist family violence risk assessment
  • Safety planning
  • Access to supported crisis accommodation.

We also provide specialist trauma counselling on behalf of the national sexual assault, domestic and family violence counselling service, 1800 RESPECT.

Our Vision

Safety, support and respect for all victim-survivors of domestic and family violence.

Our Values

  • Courageous
  • Feminist
  • Empowering
  • Inclusive
  • Respectful
  • Reflective

Strategic Plan

safe steps Family Violence Response Centre is supported by the Victorian Government.