24/7 family violence
response phone line
1800 015 188

Many women and children flee family violence with just the clothes on their backs.

safe steps provides women and their children in our care with a wide range of basic necessities such as clothes, food and toiletries. Donating some of these regularly needed items is a great way for individuals, community groups and organisations to offer practical assistance to women and children staying in crisis accommodation. For the women and children, it is a small comfort to have access to brand new clothing, toiletries and other necessities during their stay.  We also welcome the gift of gift cards which empower the women to make their own decisions and purchase what they need.

What we accept: 

Our wish lists for our Starter Packs and Safe House are regularly updated to reflect what items we need most urgently. If you are collecting items to donate to safe steps, please follow the items on the lists below:

While we always appreciate your generosity, due to OH&S regulations, we are unable to accept second hand items or items not in their original packaging.

Due to resource and storage limitations, we recommend contacting our office on (03) 9928 9600 or fundraising@safesteps.org.au during peak periods, including Christmas and New year, to determine what essential items are required.

Important Information

  • Please call us on 03 9928 9600 to arrange your donation. Please keep our address confidential.
  • We accept donations on Tuesdays, Wednesdays and Thursdays, 9.00AM to 4.00PM.
  • Please read what we cannot accept before donating.
  • We are unable to accept deliveries on Public Holidays. This includes Melbourne Cup Day, Christmas Day, Boxing Day and New Year’s Day.

If you are unsure about an item or how to deliver the donation please contact our office on (03) 9928 9600 or fundraising@safesteps.org.au.