Live web chat support extended to midnight

  • Safe Steps live web chat support now available from 9am to midnight, Monday to Friday (excluding public holidays) 
  • Connect anonymously with a Family Violence Crisis Specialist 
  • 24/7 support is available on 1800 015 188 and via 

Safe Steps is pleased to announce that our live web chat service is now available until midnight on weekdays.

The service connects users directly to a Family Violence Crisis Specialist. It is available to anyone in Victoria who is concerned about family violence or domestic abuse in their home or their community. 

The service was first rolled out during the COVID-19 lockdowns in Victoria, as concern grew that women and children trapped at home with someone who uses violence could not  safely make a phone call.   

Uptake of the live web chat service has increased steadily since then.  

Find out more about Live Web Chat