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24/7 family violence response phone line 1800 015 188

safe steps Live Web Chat Support

Available 9am – 9pm Monday to Friday.  

Starting a chat within these hours will connect you to a family violence specialist. 

Chats are anonymous and available to anyone experiencing or afraid of family violence regardless of age, gender, sexuality or gender identity.  

If at any time you need to end the chat click the QUICK EXIT button in the top right hand corner of your screen. It will close and return to a google home-page. All history of the chat on your device will be erased.  

Other ways you can contact us

You can contact our Family Violence Response phone line any time of the day or night on 1800 015 188. You can also email safesteps@safesteps.org.au 

If you have been threatened or you are fearful for yourself, a child or a family member – call 000.

Your privacy

safe steps recognises the critical importance of privacy and confidentiality when providing quality, trauma responsive and safe services. See our Confidentiality and Privacy policies for information on how data is collected, stored and used.