24/7 family violence
response phone line

Supporting women and children to live free from family violence.

24/7 family violence response phone line 1800 015 188

Find out more

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safe steps is Victoria's 24/7 family violence support service

Respond

We assist women and their children experiencing family violence through our 24/7 phone line and specialist support services.

Recover

We help family violence survivors overcome trauma and thrive in lives free from violence.

Prevent

We work towards a community free from family violence through education and social change initiatives.

Understanding family violence

What is Family Violence?

Family violence is any threatening, coercive, dominating or abusive behaviour that occurs between people in a family, domestic or intimate relationship, or former intimate relationship, that causes the person experiencing the behaviour to feel fear.

Types of abuse

Violence isn’t just physical. Emotional and psychological abuse can be just as damaging.

How to be an active bystander

Know how to act when you witness a situation of abuse or unacceptable behaviour.

How safe steps helped in 2018-19...

86,638

calls to our 24/7 response phone lines.

42,000+

bed nights in safe emergency accommodation.

3761

women were provided case management and accommodation

116

women and children in emergency accommodation on any given night

Help us do more

Supporting women and children to live free from family violence.

safe steps is Victoria's 24/7 family violence support service

Understanding family violence

How safe steps helped in 2018-19...

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