What we do
We provide specialist support services for anyone in Victoria who is experiencing or afraid of family violence.
You can contact our 24/7 phone line any time of the day or night and our family violence specialists will support you to find safety from domestic abuse.
We can help you explore safety options, create a safety plan, and put in place safety measures to help reduce risk including access to aids, support or equipment.
How Safe Steps helped in 2019-20
inbound calls to our service
bed nights provided in secure crisis accommodation
families provided with crisis services, including accommodation to escape family violence
women supported in court
Understanding family violence
Family violence is any threatening, coercive, dominating or abusive behaviour that occurs between people in a family, domestic or intimate relationship, or former intimate relationship, that causes the person experiencing the behaviour to feel fear.