What we do
We provide specialist support services for anyone in Victoria who is experiencing or afraid of family violence.
You can contact our 24/7 phone line any time of the day or night and our family violence specialists will support you to find safety from domestic abuse.
We can help you explore safety options, create a safety plan, and put in place safety measures to help reduce risk including access to aids, support or equipment.
Understanding family violence
Family violence is any threatening, coercive, dominating or abusive behaviour that occurs between people in a family, domestic or intimate relationship, or former intimate relationship, that causes the person experiencing the behaviour to feel fear.
How Safe Steps helped in 2021 - 2022
inbound calls to our service.
outbound calls to manage victim-survivor risk.
bed nights provided in secure crisis accommodation.
supported victim-survivors with a crisis service, including accommodation to escape family violence.