safe steps Family Violence Response Centre

24/7 family violence
response phone line

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safe steps is Victoria's 24/7 family violence support service.

Respond

We assist women and their children experiencing family violence through our 24/7 phone line and specialist support services.

Recover

We help family violence survivors overcome trauma and thrive in lives free from violence.

Prevent

We work towards a community free from family violence through education and social change initiatives.

Understanding family violence

Is your relationship healthy?

Our Relationship Health Quiz can help you identify if elements of your relationship are unhealthy, and know what to do if you are experiencing abusive behaviours.

Types of abuse

Violence isn’t just physical. Emotional and psychological abuse can be just as damaging.

How to be an active bystander

Know how to act when you witness a situation of abuse or unacceptable behaviour.

How safe steps helped in 2017-18...

104,189

calls to our 24/7 response phone lines.

31,000+

bed nights in safe emergency accommodation.

9,375

underwent a comprehensive risk and needs assessment.

$665,000+

worth of material aid to women and children in need.

Help us do more