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24/7 family violence response phone line 1800 015 188

Service delivery during the coronavirus (COVID-19) outbreak

Last updated: 24/06/2020

Like everyone in our community, safe steps is responding to the spread of the COVID-19 coronavirus.

In addition to taking precautions to keep our staff as safe as possible, we are focused on how we can continue to provide essential services to women and children experiencing family violence.

Our 24/7 crisis response phoneline will continue to operate as usual.

We will continue to provide Family Violence risk assessments, safety planning and emergency accommodation which complies with all COVID-19 safety measures.

We will continue to work closely with our service partners and the government to provide the best, safest services we can to those escaping family violence.

Contacting us

If you are afraid or at risk of experiencing family violence, do not hesitate to call safe steps for support. We will work with you to find the best options to keep you and your children safe.

You can also chat to us online between 9am and 9pm, Monday to Friday.

As ever, in case of emergency, call 000.